How Plumbers Can Stop “No Shows” With Automated Booking Confirmations

How Plumbers Can Stop “No Shows” With Automated Booking Confirmations

Nothing is more infuriating than showing up to a job and the customer isn’t home.
Or worse — they forget the appointment entirely.

This is a problem happens often to plumbers, but it’s also one of the easiest to fix.

What causes no-shows?

• Customers forget

• Customers missing your email

• Customers never getting a reminder

• Customers assuming you would confirm closer to the time

The solution: Automated SMS reminders

These messages can go out:

• Instantly after booking

• 24 hours before

• 2 hours before

With the job address, time, and your business name.

Plumbers using automated reminders see:

• Fewer no-shows

• Fewer wasted trips

• Less frustration

• Better scheduling

It’s simple technology, but it fixes a major day-to-day headache.