Plumber tightening a water heater connection using adjustable pliers

The Ultimate Plumbing Job Pipeline: Lead → Quote → Job → Complete → Paid

November 18, 20251 min read

Ascend Automation — Plumbing Marketing & Automation Specialist in Australia

The Ultimate Plumbing Job Pipeline: Lead → Quote → Job → Complete → Paid

Every plumber needs a simple, organised, easy-to-use pipeline to track jobs from start to finish.
Most don’t have one — which is why jobs get forgotten, quotes get ignored, and follow-ups don’t happen.

Here’s the ideal plumber pipeline:

  1. New Lead

  2. Quote Sent

  3. Quote Follow-Up

  4. Job Scheduled

  5. Job In Progress

  6. Job Completed

  7. Invoice Sent

  8. Payment Received

This pipeline gives you a clear dashboard of every job and what stage it’s in.

With automation, you can also trigger:

  • Quote follow-up after 24 hours

  • Booking confirmations

  • Job reminders

  • Review requests after completion

  • Invoice reminders for unpaid jobs

This is how you run a cleaner, more organised plumbing business — without hiring extra staff.

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