Automation & Growth Consultant for Trade & Field Service Businesses
Save Time. Book More Jobs. Grow Effortlessly.
Built for Field Service Businesses That:
• Miss calls
• Struggle with follow-ups
• Lose quotes
• Have no-show issues
• Want a structured job booking system
• Want more 5-star reviews
We Commonly Serve:
PLUMBERS
CLEANERS
HVAC
ELECTRICIANS
GARDENERS
LANDSCAPERS
TREE LOPPERS
LAWN CARE
ROOFERS
MEET THE FOUNDER & CEo
Hi, I'm Isaak Wittkuhn
Founder of Ascend Automation
I work with trade and field service businesses to tighten up their systems, eliminate missed opportunities, and create smoother day-to-day operations — without overcomplicating things.
After speaking with dozens of business owners, I realised the problems were nearly identical: missed calls, slow follow-ups, jobs falling through gaps, and too much time spent on admin instead of growth.
That’s why I built straightforward automation frameworks that handle lead responses, confirmations, reminders, and follow-ups in the background — so you can focus on running your business, not chasing it.
I don’t believe in flashy tech or unnecessary tools. I believe in building systems that quietly make businesses more efficient and more profitable.
Is Your Business Losing Jobs You Should Be Winning?
We understand the day-to-day pressure tradies face. Here’s how our automation systems help you save time, book more jobs, and run smoother operations.
Missed Calls & Slow Responses
When enquiries come in and no one replies immediately, potential jobs go elsewhere.
If responses rely on manual follow-ups, you’re losing opportunities without even realising it.
Admin Taking Over Your Day
Quotes, reminders, logging details, chasing payments — it all adds up.
Time spent on admin is time not spent growing your business.
No Clear Visibility on What’s Working
Do you know:
Where your leads are coming from?
Which quotes are still open?
Which jobs are slipping through?
Without clear systems, growth becomes guesswork.
Our Promises To You...
Personalised Strategy Consultation
Every engagement begins with a detailed consultation where we analyse your current systems, lead handling, follow-ups, and workflow gaps.
You’ll receive a clear, tailored proposal outlining exactly how automation can improve your business — at no cost.
Done-For-You Implementation
We handle the full setup, configuration, and integration of your automation systems — ensuring everything works smoothly without disrupting how you already operate.
Faster Response = More Booked Jobs
By automating enquiry responses, reminders, and follow-ups, your business responds consistently and professionally — reducing missed leads and increasing booked jobs.
Systems Tailored to Your Trade
Our automation frameworks are designed specifically for trade and service-based operations — then configured to match how your business runs day-to-day.
Clear Visibility & Measurable Results
Track enquiries, follow-ups, job progress, and customer activity in one place — giving you clarity without spreadsheets or manual reporting.
What We’ll Provide...
Clarity Without the Chaos
Stop guessing what’s happening inside your business.
With structured systems in place, you can clearly see:
• Where enquiries are coming from
• Which jobs are confirmed or pending
• What follow-ups need attention
• How your pipeline is performing overall
No spreadsheets. No manual tracking. No guesswork.
Our Implementation Process:
FIRST.. Strategy Consultation
We start with a detailed consultation to understand how your business currently handles enquiries, follow-ups, scheduling, and customer communication.
You’ll receive clear recommendations tailored to your operation.
THEN… System Implementation
If you decide to move forward, we configure and implement your automation systems — integrating
them into your existing workflow without disruption.
If you decide to move forward, we configure and implement your automation systems — integrating
them into your existing workflow without disruption.
FINALLY… Launch & Optimise
Once live, we test, refine, and optimise your systems to ensure they perform reliably as your business
grows.
Once live, we test, refine, and optimise your systems to ensure they perform reliably as your business
grows.
Starter Implementation
Investment
Implementation (One-Time Setup)
$997 one-time implementation fee
Includes full system build, configuration, testing, integrations, and go-live support.
Ongoing Partnership Options:
1. Long-Term Partnership (Best Value)
$497 per month
6-month minimum agreement
• No early cancellation during the initial 6-month term
• After 6 months, continues month-to-month
• Cancel anytime after the initial term with 30 days’ written notice
Designed for businesses committed to long-term growth and stability.
2. Flexible Month-to-Month
$647 per month
• Cancel anytime with 30 days’ written notice
• Billing continues during the 30-day notice period
Ideal for businesses wanting flexibility without a longer commitment.
Additional Notes
• Usage costs (SMS, calls, email) are billed separately at cost
• All pricing in AUD
• Terms outlined in full within Service Agreement
Frequently asked
questions
Still have questions?
We’re happy to discuss them during your consultation.
What happens during the free consultation?
The consultation is a structured strategy session where we review how your business currently handles enquiries, follow-ups, scheduling, and customer communication.
We’ll identify operational gaps, missed revenue opportunities, and areas where automation can improve efficiency.
After the session, you’ll receive a tailored recommendation outlining what implementation would look like for your business — with no obligation to proceed.
How long does implementation take?
Most set ups are completed within 1–3 weeks, depending on the complexity of your setup and how quickly required information is provided.
Core systems are often configured within a few days, followed by testing and refinement before going live.
Once live, automation begins working immediately.
Will this replace the systems I already use?
Not necessarily.
Our systems are designed to integrate alongside your existing tools where possible. We focus on improving lead handling, follow-ups, and visibility — without forcing you to overhaul everything that already works.
Any integrations required are discussed during your consultation.
When will I start seeing results?
Improvements often begin as soon as the system goes live — particularly in response times and follow-up consistency.
Over the following weeks, most businesses notice fewer missed enquiries, smoother scheduling, and improved visibility into their pipeline.
What ongoing support is included?
We provide onboarding guidance, system walkthroughs, and ongoing support to ensure your automation runs smoothly.
Our goal is not just to set up systems — but to ensure they continue performing reliably as your business grows.
Is there a trial or guarantee?
We do not offer a traditional free trial. All plans are subject to the terms outlined during onboarding. Implementation fees are non-refundable once system build begins. Subscription plans require written notice for cancellation as per your selected agreement.